Muttropolis
Privacy Policy
How We Use Your Information
At Muttropolis, we respect your privacy. This Privacy Policy explains what information we collect, why we collect it, how we use it, and how you can contact us about your personal data.
This policy applies to information submitted through our website, contact forms, launch list forms, enquiry forms, and any future booking or service forms.
Privacy Policy. Last updated: May 2026
1. Who We Are
Muttropolis is a dog daycare business coming soon to Prestatyn, North Wales.
For privacy questions, you can contact us at:
Email: info@muttropolis.co.uk
2. What Information We Collect
When you use our website, contact us, or join our launch list, we may collect information such as:
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your name
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email address
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phone number
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your dog’s name
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your dog’s breed, age, size, or general details
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services you are interested in
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information you choose to share about your dog
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messages or enquiries you send to us
We may also collect basic website usage information through Wix or website analytics tools, such as pages visited, browser type, and general location data.
3. Why We Collect Your Information
We collect your information so we can:
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respond to your enquiries
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contact you about Muttropolis launch updates
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send information about assessments, trial days, and availability
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understand interest in our services
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keep you updated about daycare, Stay Care, private play area hire, memberships, and offers
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improve our website and services
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prepare for future bookings and customer communication
We only collect information that is relevant to Muttropolis and the services we provide.
4. Launch List and Marketing Updates
If you join our launch list, we may contact you with updates about:
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opening news
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assessment availability
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trial days
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Founders Club updates
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membership and package information
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private play area hire
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service availability
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special launch offers
You can ask us to remove you from the launch list at any time by contacting us.
5. How We Store Your Information
Information submitted through our website may be stored securely within Wix systems, including Wix Forms, Wix Contacts, Wix CRM, and related website management tools.
We take reasonable steps to keep your information safe and only use it for the purposes explained in this policy.
6. Who We Share Your Information With
We do not sell your personal information.
We may share information only when necessary with:
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Wix, as our website and form provider
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email or communication tools used to contact you
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professional advisers if required
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legal or regulatory authorities if required by law
We only share information where necessary to operate our website, respond to enquiries, or comply with legal obligations.
7. How Long We Keep Your Information
We will keep your information for as long as reasonably necessary to manage your enquiry, launch-list registration, customer relationship, or future service interest.
If you no longer want us to hold your details, you can contact us and ask us to delete them.
8. Your Rights
You may have the right to:
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ask what personal information we hold about you
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ask us to correct inaccurate information
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ask us to delete your information
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ask us to stop contacting you
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withdraw consent for marketing or launch-list updates
To make a request, contact us at:
9. Cookies and Website Tracking
Our website may use cookies or similar technologies through Wix and related tools. These may help the website function properly, improve user experience, and understand how visitors use the site.
You can usually manage cookies through your browser settings or any cookie banner shown on our website.
10. Updates to This Policy
We may update this Privacy Policy from time to time as Muttropolis develops and our services become available.
Any updates will be posted on this page.
11. Contact Us
If you have any questions about this Privacy Policy or how your information is used, please contact us:
Muttropolis
Coming soon to Prestatyn, North Wales
Email: info@muttropolis.co.uk
This policy may be updated as Muttropolis develops and our services become available.